When I try to access my voicemail a screen pops up that says “error performing request” and when I dial 1 it says call fail.
Solved
voice mail not working
Best answer by dongmei
The voicemail is working now. I just updated my phone. Thanks for the suppport.
This topic has been closed for comments
Can you dial your own number to get o your voicemail password prompt? You may need to press * or # to get to the password entry menu
When I dial 1+my number . Yes I can access to voicemail. But now I couldn’t directly access to my voicemail by voicemail buttons. It only shows the call fail
+4Hi
What phone are you using?
Have you tried resetting the network settings on your phone and see if that helps?
+4You can reset network settings using the following steps:
- From the home screen, tap Settings.
- Scroll down and tap General.
- Tap Reset.
- Tap Reset Network Settings
Please note that resetting network settings will also reset the saved wifi and bluetooth connections.
The voicemail is working now. I just updated my phone. Thanks for the suppport.
Try turning off your iphone, taking out your sim, turning the iphone bsck on, and the putting the sim back in again
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.