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Question

Problem with changing my phone on an app


Bryant Book

so i changed my phone number today, but i have a tiktok account that was connected to my old phone number….and now i cant change my old phone number on my tik tok account….does anyone know if my old number is still with koodo in their system ?

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2 replies

Sophia
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  • Mobile Master
  • 12515 replies
  • March 15, 2022

You could contact Koodo and see if you can get your old number back (you’ll lose the new number), but no promises… usually number changes are pretty final. Schedule a call back from their digital assistant and explain you regret your number change.


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  • Mobile Master
  • 6176 replies
  • March 15, 2022
Bryant Book wrote:

so i changed my phone number today, but i have a tiktok account that was connected to my old phone number….and now i cant change my old phone number on my tik tok account….does anyone know if my old number is still with koodo in their system ?

Have you tried following these steps to see if you can get it removed without needing your old phone number? https://pathofex.com/how-to-change-phone-number-on-tiktok/