That’s weird indeed. You say it’s been happening for a decade? And when you say it happens “often”, how often are we talking about?

I was working a job from about 2013 to 2018 that had me located in NB, but interacting constantly with teammates in Ontario.  2018-2022, hadn’t been working that job, so had zero issues.  Started that work back up, and all of a sudden, the phone is doing it again!  

I’d say it happens with about 50% of the calls from Ontario to my phone……...no apparent logic to it…. sometimes the calls come through, sometimes they don’t.  Doesn’t seem to be tied to a specific incoming number…….  Have zero problems with calls from elsewhere.  

That’s really weird indeed. I would suggest you schedule a callback from Koodo and have a tech rep look at the issue… they might be able to see something that out of place in your account.

Ok, so, the callback number isn’t coming through either.  I need to call out from my phone 

Are these numbers in your contacts? If not, have you verified that “silence unknown callers” hasn't been switched on?

Ok! So, I did some experimenting.  Not sure why this did this in the past, but it seems that with the newer iPhone, I somehow ended up with ‘focus’ on.  This was apparently sending all sorts of calls straight to voicemail.  

Shut it off and now things ‘seem’ to be working.