Scammer claiming to be Koodo rep. knew my name and last digits of my credit card. Offered $32 mo. plan if I cancelled my old plan. Foolishly I agreed to use their promo code as my password “temporarily.” They offered me a “free gift” of headphones for signing up to the new rate and said my account would be charged $16 for shipping, to be credited on my bill. I said no thanks to gift and charge.
Checked my credit card and I had been charged $16 and got an invoice for a new iphone to be billed monthly!!
Cancelled that order with a real Koodo rep. Changed my password. Cancelled my credit card which had been compromised.
Then got a call from the scammer again asking for the tracking number so he could “check” on my order. I refused, he insisted, I refused. I assume they would try to reroute the phone’s delivery to another address, plus they have credit card details. Koodo will accept the phone’s return if it gets delivered but I have called Purolator to cancel. By changing my password they got access to my account for 10 minutes (stupid me). Enough time to order a phone. I’m feeling foolish but happy that I was able to reverse everything.
