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Question

No data access when outside of wifi zone

  • May 11, 2022
  • 1 reply
  • 49 views

Never been able to use my data plan whenever I'm outside the Wi-Fi zone nothing loads it appears to be trying to load something but i haven't had any success which is a waste of money since I'm paying for it every month

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1 reply

Dinh
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  • Mobile Master
  • 17364 replies
  • May 11, 2022

Which phone are you using? and which plan are you on?

Could you check your cell phone and see if data was enabled? Also, was there any data block in your account.

If you are using an Android phone, make sure your APN was setup correctly as per this https://www.koodomobile.com/en/help/setting-data-your-non-koodo-phone