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Since yesterday, whenever I have poor reception, my network kept switching into extended network coverage (ENC) / roaming mode (Telus EXT)… which drops Wi-Fi Calling.

I’m living in the province Quebec, in an area where all networks are often saturated (lots of new residential constructions), and I need to have Wi-Fi Calling, especially since I’m working mostly from home.

I guess another provider upgraded its antenna nearby, but the reception is still poor/unreliable, so even on ENC roaming, calls/SMS don’t go through. And since I’m on ENC, VoLTE isn’t supported, so Wi-Fi Calling keeps dropping.

 

Any way to block ENC / getting Wi-Fi Calling while on ENC?

 

I looked through my phone’s parameters, in developer mode, to block ENC, but cannot find anything (Moto G Stylus 5G (2022)). Also, I thought at first it was a bug, so I tried all the usual tricks (upgrading/restarting/removing SIM card) with my phone, to no avail.

 

Thanks.

Normally all phones should have the option to disable automatic carrier selection and manually select Koodo. The option should be available in settings>> connection>>mobile network>> network mode

It works, thanks for the tip!

I didn’t realized manual selection would prevent my phone to get on other networks when the Koodo one is unavailable.

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