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koodo internet


I have no coaxial internet or tv in my area, how will koodo internet work? 

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2 replies

  • Author
  • Beginner
  • 1 reply
  • February 6, 2024

I've received the internet devices in the mail, it hooks up to a coaxial jack.  Cable TV has never been available in my area yet koodo says I can get their internet. Is there a box or something that they put up for access? 


Flo Koodo
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  • Official Rep
  • 5948 replies
  • February 6, 2024

Hi @MrDBurgin 

A coax line would be required to connect the modem you received.

If you do not managed to find the coax line using the steps here https://www.koodomobile.com/en/help/how-to-find-the-coax-line-for-koodo-internet-in-your-home, we recommend scheduling a call back with the virtual assist so a representative can look into it further.