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Converting to eSIM I get a message about my phone number being transferred

1 year ago
October 28, 2023
3 replies
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Geoffrey77
Beginner
1 reply

IPhone 12 mini, OS 16.7.2, trying to convert to eSIM; monthly plan; phone says I am eligible to convert to eSIM, and offers all the buttons to do so

Everything worked as expected, but at activation step, when asked to confirm, I got the following message:

“Once your phone number is transferred, it will stop working on this phone” ?!?

I don’t want to transfer my phone number to a different phone, so I aborted. Is there something fishy with the process, or is this just a poorly worded message, and I would be fine?

Best answer by Flo Koodo

@Geoffrey77

The wording may be confusing indeed, however, that means the physical Sim will get deactivated on your phone once the conversion to eSim is complete.

https://www.telus.com/en/support/mobile-device/iphone-13/16.4.0/feature_psim_convert-converting-a-physical-sim-into-an-esim-on-the-same-iphone

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Goran
Mobile Master
13577 replies
1 year ago
October 28, 2023

It sounds like the same wording as transferring an esim. I guess technically you're transferring from Sim to esim. When I look at the a Telus tutorial to convert to esim, it doesn't show that message, so it's probably a Koodo quirk about the Sim card will no longer work.

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