Skip to main content
Koodo Community
Question

Cant Send-Rec Texts from ONE Contact, otherwise fine


Greetings. 
I have Koodo, iPhone. My friend has Telus and who would know what kind of phone? She sends texts, they don’t arrive. I send texts, she doesn’t get them. She doesn’t use other messaging apps. 

She’s the only contact I have that this happens with. We have tried everything to resolve on our own. Stymied. 
Thx. SF
 

Did this help you find an answer to your question?
This topic has been closed for comments

4 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17361 replies
  • April 21, 2024

Can you and the person send/receive SMS normally to other contact?  How about your call with that person? can you make/receive calls with the number normally?

Additionally, did you or the person change number/provider recently?

 


  • Author
  • Beginner
  • 2 replies
  • April 21, 2024

Yes, we both operate normally with other contacts. 
Yes, I can call her if I wish; I want text capability. 
Calls to all others, including internationally, are fine. 
Everything is fine, except I can’t text with this one person. 
She’s had her current number for over a year. Me, six months. 
 


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17361 replies
  • April 21, 2024
sfalc61 wrote:

Yes, we both operate normally with other contacts. 
Yes, I can call her if I wish; I want text capability. 
Calls to all others, including internationally, are fine. 
Everything is fine, except I can’t text with this one person. 
She’s had her current number for over a year. Me, six months. 
 

Can you disable imessage in your iPhone? And send sms to her to see if you can do it?


  • Author
  • Beginner
  • 2 replies
  • April 22, 2024

Hv disabled iMessage. Will see what happens. May take a little time.