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Koodo Community

Greetings. 
I have Koodo, iPhone. My friend has Telus and who would know what kind of phone? She sends texts, they don’t arrive. I send texts, she doesn’t get them. She doesn’t use other messaging apps. 

She’s the only contact I have that this happens with. We have tried everything to resolve on our own. Stymied. 
Thx. SF
 

Can you and the person send/receive SMS normally to other contact?  How about your call with that person? can you make/receive calls with the number normally?

Additionally, did you or the person change number/provider recently?

 


Yes, we both operate normally with other contacts. 
Yes, I can call her if I wish; I want text capability. 
Calls to all others, including internationally, are fine. 
Everything is fine, except I can’t text with this one person. 
She’s had her current number for over a year. Me, six months. 
 


Yes, we both operate normally with other contacts. 
Yes, I can call her if I wish; I want text capability. 
Calls to all others, including internationally, are fine. 
Everything is fine, except I can’t text with this one person. 
She’s had her current number for over a year. Me, six months. 
 

Can you disable imessage in your iPhone? And send sms to her to see if you can do it?


Hv disabled iMessage. Will see what happens. May take a little time.