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Hi,
It seems I've run into a problem with my APN settings for a second time, and was hoping someone may have a solution.
The default APN settings on my phone cannot be changed, as all the settings are greyed out.
Previously, i was able to bypass this by creating a APN with the exact same name&settings.
However this seems to have been patched in a recent android or OS update, and you cannot create APNs with the same name.
Now i’m stuck unable to send/receive MMS because the default APN settings are incorrect.

My main question is this something that needs to be fixed by Telus/Koodo? Or is this something that would need to be fixed by the phone manufacture?
Either way it sounds like i can root my phone to get access to the APN file bypassing the greyed out settings but i would like to avoid that if possible.

I’m using a nothing phone 2 if that matters at all.

Thanks
Chris

 

Hi ​@Amped, the nothing phone 2 is a non-Koodo phone so it is not supported. You can try to reset the APN settings or reset the network settings to check if that changes the default.

You can find the correct APN settings here https://www.koodomobile.com/en/help/setting-data-your-non-koodo-phone


Hi ​@Georgia Koodo ,
From what i’ve been reading the default APN settings are sent as a configuration from koodo when i initially connect with my phone.
I’m a little confused why the defaults i’m receiving from koodo during that initial connection are different from the ones in the link you’ve provided. Why are those just not the defaults for everyone?


I manged to get something working. For anyone else who finds this:
Create a second APN with all the settings from here https://www.koodomobile.com/en/help/setting-data-your-non-koodo-phone
But instead of sp.koodo.com  use SP.KOODO.COM

After selecting the new APN you’ve created, you can toggle your “preferred network type” to force a refresh, and mms should start working again.
Apparently there’s something weird about how the nothing phone interprets the APN field, and all caps seems to have gotten things working again.