Hi, I just switched to a 5g plan last week but I am unable to switch from LTE to 5G on my iPhone 12 Pro. I checked the coverage map on Telus and nearly all of Vancouver is 5G covered, but even though trying from different places, I can’t get 5G to work. I’ve set it as always on as well.
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Try the following :
-
Enable 5G: To enable 5G on your iPhone, follow these steps:
- Open the "Settings" app on your iPhone.
- Scroll down and tap "Cellular" or "Mobile Data," depending on your iOS version.
- Tap "Cellular Data Options."
- Tap "Voice & Data."
- Select "5G On" or "5G Auto." The "5G Auto" option allows your iPhone to switch between 5G and 4G LTE as needed to balance performance and battery life.
-
Restart Your iPhone: After changing your settings to enable 5G, it's a good idea to restart your iPhone to ensure that the changes take effect.
Try the following :
-
Enable 5G: To enable 5G on your iPhone, follow these steps:
- Open the "Settings" app on your iPhone.
- Scroll down and tap "Cellular" or "Mobile Data," depending on your iOS version.
- Tap "Cellular Data Options."
- Tap "Voice & Data."
- Select "5G On" or "5G Auto." The "5G Auto" option allows your iPhone to switch between 5G and 4G LTE as needed to balance performance and battery life.
-
Restart Your iPhone: After changing your settings to enable 5G, it's a good idea to restart your iPhone to ensure that the changes take effect.
Yes, I've tried this, turned it to 5G on and restarted. Still doesn’t seem to work though.
I recommend you try to reset network settings of the phone to see if that can help. That what I did when I switched to a 5G plan recently. It worked well for me.
As well, you could also upgrade your iOS to the latest version
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