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I’m travelling in Mexico for 6 weeks. Upon arrival I switched out Koodo sim for a local Telcel sim. During the procedure, the Koodo sim was lost. I want to cancel Koodo sim, continue to use Telcel sim and upon return to Toronto, purchase a replacement sim from Koodo. I am on a 2 year plan and realize I will continue to pay my monthly bill I am concerned that if I report the phone lost (as it appears there is no lost sim option) and and use the Telcel sim until I return, that this might render the phone inoperable. So can I report phone stolen and continue to use phone successfully with the Telcel card until I get back to Canada?

 I need to protect myself from having stranger use my old sim and placing calls which I'd be responsible for.

please advise.

thank you,

Michael Irvine

 

 

 

 

Login to your self serve and you can report your phone lost. Note that your plan will continue as reporting a lost phone/sim does not cancel your plan

https://www.koodomobile.com/help/reporting-your-lost-or-stolen-phone