Skip to main content
Koodo Community
Proposed

New user category

  • October 11, 2020
  • 2 replies
  • 102 views
  • Darcy Robilliard
    Darcy Robilliard
  • Jaxx-Jaxx

A new sub forum which includes information (or links to relevant koodo website sections) that can be used by new koodo users to:

  • select phones and plans that meet their needs
  • Walkthrough Tab options
  • Walkthrough add-on and booster options
  • Register setup their self serve accounts
  • Walkthrough activation (Prepaid, Postpaid) 
  • Walkthrough phone & plan update options, processes and restrictions
  • Walkthrough planned phone number transfer process, constraints  and timeline
  • Walkthrough illegal phone number transfer protection, constraints  and emergency support
  • Koodo user support options and contact information (community, webstore, billing, porting, etc.)

 

Did this help you find an answer to your question?

2 replies

Chris Koodo
Forum|alt.badge.img+4
  • Official Rep
  • 491 replies
  • April 6, 2022
Updated idea statusProposedUnder Review

Chris Koodo
Forum|alt.badge.img+4
  • Official Rep
  • 491 replies
  • April 6, 2022
Updated idea statusUnder ReviewProposed