Hi,
I’ve tried multiple times to process an order and keep getting a tokenization error 4001 code at the payment processing page.
I’ve used multiple devices and multiple browsers.
I’m trying to buy a pre-paid phone, add a phone plan, and add a line and I’m an existing customer.
Thanks for your ideas and help.
Hi there,
Currently a lot of people are experiencing the same issue as you're.
Koodo are aware of the issue and are working on a solution. If a rep sees your post, they may reach out asking for more details via a private message. 🙂
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