Why do I need a new SIM card if I am updating my plan and not getting a new phone?
So, if you tried to update your plan. How did you try? If they want to send you a new SIM, then you are trying to adding a line on your account...?
For Changing plan. Log into self serve > mobile service > change plan.
Why do I need a new SIM card if I am updating my plan and not getting a new phone?
That is not correct. You can keep your existing SIM card. Where did you change your plan?
No I'm not trying to add a line. I'm trying to update my plan. When I go to checkout, there is a $5 SIM card charge and I dont know why.
I tried changing it on the koodo website
Why do I need a new SIM card if I am updating my plan and not getting a new phone?
That is not correct. You can keep your existing SIM card. Where did you change your plan?
I tried changing it on the koodo website
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