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Question

Reactivate Account - Effective Starting Time

  • February 1, 2023
  • 2 replies
  • 123 views

On Prepaid: I stopped paying for a prepaid phone number as I was away from home for more than a month. It’s not over 90th day yet, so I can still see the option to Reactivate Account.

If I make the payment now, how much will I be charged. I see the balance $15 dollars but then if I pay it, I am not sure I will have to pay for the 2nd month and 3rd month (current period) or not. 

Please let me know if someone was in similar situation before. Thank you.

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2 replies

Allan M
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  • Mobile Master
  • 12310 replies
  • February 1, 2023

If you chose to reactivate it then you would be charged whatever your old plan was minus whatever you have currently in your balance.
Alternatively if you wanted a different plan you could change the plan first, then top up with however much more you need.

It would be the cost of the plan - your current account balance.


  • Author
  • Connector
  • 3 replies
  • February 3, 2023

Thank you @Allan M . I got it - just simply a payment for the coming month.