Skip to main content
Koodo Community
Answer

out of country, activate my plan

  • May 14, 2022
  • 1 reply
  • 135 views

I’m traveling now so I am using the seasonal hold plan. I want to use my cell phone as soon as I arrive in Canada, but I can't get a call back because don't have friends and family to answer the phone right away. Facebook is hacked so I can't send a message too. What should I do to activate my phone? And want to restore my previous monthly plan?

Best answer by Timo Tuokkola

You should simply be able to log in to self serve and change to any currently available plan. If your old plan is no longer offered you will not be able to switch back to it.

This topic has been closed for replies.

1 reply

Timo Tuokkola
Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • May 14, 2022

You should simply be able to log in to self serve and change to any currently available plan. If your old plan is no longer offered you will not be able to switch back to it.