Skip to main content
Koodo Community
Solved

out of country, activate my plan

  • May 14, 2022
  • 1 reply
  • 111 views

I’m traveling now so I am using the seasonal hold plan. I want to use my cell phone as soon as I arrive in Canada, but I can't get a call back because don't have friends and family to answer the phone right away. Facebook is hacked so I can't send a message too. What should I do to activate my phone? And want to restore my previous monthly plan?

Best answer by Timo Tuokkola

You should simply be able to log in to self serve and change to any currently available plan. If your old plan is no longer offered you will not be able to switch back to it.

View original
Did this help you find an answer to your question?
This topic has been closed for comments

Timo Tuokkola
Forum|alt.badge.img+4

You should simply be able to log in to self serve and change to any currently available plan. If your old plan is no longer offered you will not be able to switch back to it.