Hi there, I’m trying to change my number and followed the instructions on the Help page and went to the Self Serve web page. Under “Manage my phone number” the only option I have is the “Transfer status: Complete”.
Can you someone please help me out?
Best answer by rikkster
This sounds like a known bug in the system. We can flag a rep to help you with this.
Are you using the same email address for Self Serve as here in the community? This allows the rep to access your account and send private messages if necessary.
This sounds like a known bug in the system. We can flag a rep to help you with this.
Are you using the same email address for Self Serve as here in the community? This allows the rep to access your account and send private messages if necessary.
Hi rikkster! Yes same email address.
I have flagged a rep to help you with this.
+4Hi there
We are happy to see that that you managed to get in touch with an agent who helped you with your request.
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.