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How to upgrade current phone to new phone keep same phone number?


Hello,

 

Current Koodo customer and i would like to buy a new phone but keep my same line.

Do i just go into shop, buy a new phone for myself under my number, and it will be auto transferred to the new phone?

Please advise I have about a week before I must leave for an extended period.

 

thank you.

 

 

Best answer by Oliver C

Hi there,

the phone number is tied to the Koodo SIM card. So as long as you put the SIM card into a device, you will still have the same phone number. The number is not tied to the phone 🙂👍

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2 replies

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  • Mobile Master
  • 1610 replies
  • Answer
  • June 14, 2024

Hi there,

the phone number is tied to the Koodo SIM card. So as long as you put the SIM card into a device, you will still have the same phone number. The number is not tied to the phone 🙂👍


Forum|alt.badge.img+4
  • Mobile Master
  • 29128 replies
  • June 14, 2024

If you need a new phone, I recommend buying the phone online to avoid the $60 fee