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email offer from Koodo with phone number


Looking at an email that apparently came from Koodo, 

stating that I can switch carriers from Koodo to Telus

they have an amazing offer of 100 gb, 5g + plan

including usa Roaming…   for $70.00 per month.

Call 833 896 0454

is this a scam…..    have not called the number because i cannot talk to anyone to confirm,  I talked to Telus they know nothing about this 

Best answer by Darius Koodo

Hello @lblaikie 

 

We looked into the situation and we can confirm that the e-mail is legit. It confirms with the targeted campaign that is also present on your Koodo account. 

Feel free to reach out whenever you have the time. Keep in mind that if you want to redeem the offer, over the phone information will be required in order to create a Telus account in order to move the line or lines over. 

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4 replies

Allan M
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  • Mobile Master
  • 12312 replies
  • October 19, 2023

Could you share a screenshot of the email and as well, what email address it came from?

 

If you called Telus and they weren’t aware of it though, chances aren’t good that it’s real.


  • Author
  • Beginner
  • 1 reply
  • October 19, 2023

 


Dinh
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  • Mobile Master
  • 17379 replies
  • October 20, 2023

I will flag a rep to look into it..

From the description of it, the offer might be a legit one.


Darius Koodo
Forum|alt.badge.img+4
  • Official Rep
  • 1167 replies
  • Answer
  • October 20, 2023

Hello @lblaikie 

 

We looked into the situation and we can confirm that the e-mail is legit. It confirms with the targeted campaign that is also present on your Koodo account. 

Feel free to reach out whenever you have the time. Keep in mind that if you want to redeem the offer, over the phone information will be required in order to create a Telus account in order to move the line or lines over.