I moved from prepaid to postpaid koodo. Why has my number changed?
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+4Prepaid service and post paid service are 2 different things.
You need to port/ transfer your number through self serve.
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+4I assumed you just received the Koodo service agreement.
Koodo prepaid and postpaid are 2 different system. if you moved to postpaid, they would give you a temporary number first. Customer have to transfer the number in self-serve with this https://www.koodomobile.com/en/help/moving-your-number-koodo
A Koodo customer, opinions are my own.
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That’s right & tried per the link shared. Requires a callback from koodo, which they didn’t despite setting the time
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