Skip to main content
Koodo Community
Question

50G for $45 offer - Reeived order confirmation but nothing else since


madeh2050

I placed an order for the promo and received a confirmation in my email. Did it together with my spouse on the same day (before it expired), he got a debit alert for the $5 sim card fee but I did not. Now he has received email that his SIM has shipped but still nothing for me.

 

How do I get Koodo to honour my order? Help!!

Did this help you find an answer to your question?
This topic has been closed for comments

2 replies

Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • 17379 replies
  • December 2, 2022

Did you use the same or different email to register for the 2 new lines?


madeh2050
  • Author
  • Beginner
  • 1 reply
  • December 2, 2022

No. I used my email and my husband used his. He seems to be okay but not me. 😔