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prepaid to postpaid done, what happens to prepaid account

  • March 30, 2021
  • 1 reply
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Hi, I was successful in moving from prepaid to postpaid, and moved my phone number over, fairly painless.  Does this process automatically close my prepaid account?  I had automatic top-ups on the prepaid, so to the point, will this stop now?  I assume it will, as I can no longer actually login to my prepaid account, but would like to know for sure.  thanks!

Best answer by Timo Tuokkola

The prepaid account will be cancelled as soon as the number is ported out to postpaid.

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Timo Tuokkola
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The prepaid account will be cancelled as soon as the number is ported out to postpaid.