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No refund Yet from koodos

  • 20 March 2021
  • 3 replies
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I have ordered a few weeks ago a new sim card with  number, and after a few days when I tracked my order it said order cancelled, and it's been weeks since I don't get my refund from my purchase from koodos. Which would be the way to contact koodos?

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Best answer by Dennis 21 March 2021, 00:52

If youordered a sim and line only via online and no phone, what is there to refund? 

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Userlevel 7
Badge +4

You’ll need to schedule a callback using the Koodo's Digital Asistant : http://koodo.ca.ada.support/chat/?language=en 

Or I can flag a Rep for you 

 

Userlevel 7
Badge +4

I have ordered a few weeks ago a new sim card with  number, and after a few days when I tracked my order it said order cancelled, and it's been weeks since I don't get my refund from my purchase from koodos. Which would be the way to contact koodos?

You can schedule a callback through Koodo Assist or send a message to a Koodo rep on Facebook Messenger or Twitter.

Userlevel 7
Badge +4

If youordered a sim and line only via online and no phone, what is there to refund? 

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