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Closing account

  • November 11, 2020
  • 1 reply
  • 384 views

I would like to close my account and get koodo prepaid.

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1 reply

Dinh
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  • Mobile Master
  • 17356 replies
  • November 11, 2020

You can buy a prepaid SIM and activate it. After prepaid activation completes, you can port your number from your Koodo postpaid in prepaid selfserve.

Once the porting is done, your postpaid account would be closed. You could wait for the final postpaid invoice in selfserve and pay or receive credits from it.