Koodo Community

Closing account

  • 11 November 2020
  • 1 reply

I would like to close my account and get koodo prepaid.

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1 reply

Userlevel 7
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You can buy a prepaid SIM and activate it. After prepaid activation completes, you can port your number from your Koodo postpaid in prepaid selfserve.

Once the porting is done, your postpaid account would be closed. You could wait for the final postpaid invoice in selfserve and pay or receive credits from it.