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I have a prepaid plan, and am planning to travel to the US for a few weeks.
I hope to use data, voice, and text while there, so was intending to purchase US Roaming Data, Talk and Text Boosters.

However, I read in other threads, such as this, that the voice booster only works if one has VoLTE.
 

My iphone 7 has only LTE, not VoLTE, and so it's not clear to me if the "VoLTE for Koodo Prepaid" discussions at
https://www.koodomobile.com/en/help/volte-koodo-prepaid
applies to my phone.

One hand, the previous link says "Apple iPhone 6, 6 Plus, and newer" are supported.
On the other hand, the same links says VoLTE is activated using a setting "LTE, VoLTE on"
that does not exist on my non-VoLTE phone.

 

Is anyone able to shed any light on this, I'd be more at ease.

 

Thank you!

 

As of February 22 2023, any new customer activated on Koodo Prepaid has automatically had their customer profile enabled with VoLTE. Existing customers completing certain transactions may have also had their profiles enabled with VoLTE. The majority of the existing customer base will be enabled gradually over the next couple of months.

Your phone is compatible but if you don’t see the option on your phone, then you need VoLTE to be enabled on your profile/account. You can reach out to the prepaid team to have this added by scheduling a callback at https://koodo.com/prepaidchat

Once enabled, you’ll be good to go.