Is there a reason that this Android Phone that Koodo sells can’t be activated? It’s been waiting to be activated on my phone for some time.
I don’t see it on the list, however this phone was purchased straight FROM Koodo themselves, it’s Android.
If it Can’t be added, is there a reason there’s no warning so people aren’t wasting their money?
When might be be added?
Best answer by Flo Koodo
View originalThese are all very good questions. Let me flag a rep for you.
Also when did you purchase your device?
Even the Samsung S22 ultra doesn't have VVM
Thanks for your help.
Purchased device a month ago from Koodo online.
+4
Hi
Unfortunately, no TCL model is compatible with the visual voicemail at the moment. This would depend on the manufacturer if it will be included with future software updates.
Here is a list of the current devices that support visual voicemail: https://www.telus.com/en/on/support/article/visual-voicemail-for-android#capable_android_devices
If you purchased online you have 30 days to reutn the phone. I would check that as quick as possible if you want to return the device
https://www.koodomobile.com/help/returning-or-exchanging-your-koodo-phone
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