Added a travel pass for 7 days, trying to renew it the last 2 days but it says it is on account already. Not able renew online. Anyone able to assist. I see charges for daily rates occuring already
Solved
Trying to renew travel pass but there is no option to
Best answer by Koodo
Ok, we’ve removed and re-added the pass to your line, the new pass will expire on June 20.
+4Hi
it says need to connect to a rep. which sucks cause its a chatbot and did connection and still waiting
+4I can try to remove and re-add the pass for you, is it still the $60 Latin America 7-day Travel Pass you wanted to add?
+4Ok, we’ve removed and re-added the pass to your line, the new pass will expire on June 20.
Added a travel pass for 7 days, trying to renew it the last 2 days but it says it is on account already. Not able renew online. Anyone able to assist. I see charges for daily rates occuring already
I am having a similar issue and just posted to the community, can a Koodo rep assist me also? Cannot delete and re-add a new 30 day Europe pass
Hi
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