Skip to main content
Koodo Community
Question

Stream Plus and Netflix Issue

  • May 28, 2024
  • 1 reply
  • 167 views

Hello,

I signed up for Stream Plus and I already had an existing Netflix Account.  I followed the link to activate it and I got in (although I found it odd that all of my watch history was gone, not as it was promised to be the same).  Long story short - I am still being billed for Netflix even though I am paying for the Stream Plus though Koodo.  I called Netflix and they refunded me but they told me to contact Koodo to make sure it’s linked and doesn’t happen again.  Calling Koodo is not a fun task so I thought I would ask here first.  

Did this help you find an answer to your question?
This topic has been closed for comments

1 reply

Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • 12308 replies
  • May 28, 2024

When you login to the account that has all your watch history in it, click on your profile pic in the corner and click account do you see this in the “Membership & Billing” section at the top?

If not, then it’s not linked correctly.