Currently do you have a Tab with Koodo?

When you tried to change your plan in selfserve following this https://www.koodomobile.com/en/help/changing-your-rate-plan which plans could you see?

Thanks for the quick response!

I checked my tab, hadn’t thought of that. It is paid off at $0.

I have more plans than this morning, four plans at $50, $55, $52, and $58.

So I can increase but not decrease which is odd to me.
 

I think Koodo revamped their plans recently. You can see it in the main page. “norma “ plan  started at $50. Hopefully, there will be more plan at lower plan in the near future.

There are several “starter plans” at lower price point but you would have to contact Koodo directly and ask a rep to switch it for you. I recommend you do it if you don't want the current plan and don't have a Tab in your account.

Ah I see, so there were recent changes. That takes care of my questions, thank you for everything!