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Can't refer :(

  • August 31, 2021
  • 5 replies
  • 277 views

When trying to refer someone and logging into the referral site I get a great message “You don't have any services eligible for this program.”

Best answer by Dinh

Yes, that’s the link, once I login I still see the same error message.

Have you successfully used that email to refer in the past? Also, did you change your email in selfserve recently or the email was once used for another close account?

Anyway, you can try this link to contact the referral team https://buyapowa-embedded-koodo.herokuapp.com/common/contact

Hopefully, they might be able to figure out the problem for you.

This topic has been closed for replies.

5 replies

Allan M
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  • Mobile Master
  • August 31, 2021

What services do you have with Koodo?


  • Author
  • Beginner
  • August 31, 2021

4 lines..


Forum|alt.badge.img+4
  • Mobile Master
  • September 1, 2021

When trying to refer someone and logging into the referral site I get a great message “You don't have any services eligible for this program.”

Assuming all of your lines are postpaid plans, did you use the following link to refer someone else to Koodo? https://choosehappy.koodomobile.com/refer/


  • Author
  • Beginner
  • September 1, 2021

Yes, that’s the link, once I login I still see the same error message.


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • September 3, 2021

Yes, that’s the link, once I login I still see the same error message.

Have you successfully used that email to refer in the past? Also, did you change your email in selfserve recently or the email was once used for another close account?

Anyway, you can try this link to contact the referral team https://buyapowa-embedded-koodo.herokuapp.com/common/contact

Hopefully, they might be able to figure out the problem for you.