Koodo Community
Question

Can't refer :(

  • 31 August 2021
  • 5 replies
  • 54 views

When trying to refer someone and logging into the referral site I get a great message “You don't have any services eligible for this program.”


5 replies

Userlevel 7
Badge +4

What services do you have with Koodo?

4 lines..

Userlevel 7
Badge +4

When trying to refer someone and logging into the referral site I get a great message “You don't have any services eligible for this program.”

Assuming all of your lines are postpaid plans, did you use the following link to refer someone else to Koodo? https://choosehappy.koodomobile.com/refer/

Yes, that’s the link, once I login I still see the same error message.

Userlevel 7
Badge +4

Yes, that’s the link, once I login I still see the same error message.

Have you successfully used that email to refer in the past? Also, did you change your email in selfserve recently or the email was once used for another close account?

Anyway, you can try this link to contact the referral team https://buyapowa-embedded-koodo.herokuapp.com/common/contact

Hopefully, they might be able to figure out the problem for you.

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