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Can't refer :(


When trying to refer someone and logging into the referral site I get a great message “You don't have any services eligible for this program.”

Best answer by Dinh

Srikhi wrote:

Yes, that’s the link, once I login I still see the same error message.

Have you successfully used that email to refer in the past? Also, did you change your email in selfserve recently or the email was once used for another close account?

Anyway, you can try this link to contact the referral team https://buyapowa-embedded-koodo.herokuapp.com/common/contact

Hopefully, they might be able to figure out the problem for you.

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5 replies

Allan M
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  • Mobile Master
  • 12308 replies
  • August 31, 2021

What services do you have with Koodo?


  • Author
  • Beginner
  • 2 replies
  • August 31, 2021

4 lines..


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  • Mobile Master
  • 6176 replies
  • September 1, 2021
Srikhi wrote:

When trying to refer someone and logging into the referral site I get a great message “You don't have any services eligible for this program.”

Assuming all of your lines are postpaid plans, did you use the following link to refer someone else to Koodo? https://choosehappy.koodomobile.com/refer/


  • Author
  • Beginner
  • 2 replies
  • September 1, 2021

Yes, that’s the link, once I login I still see the same error message.


Dinh
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  • Mobile Master
  • 17359 replies
  • Answer
  • September 3, 2021
Srikhi wrote:

Yes, that’s the link, once I login I still see the same error message.

Have you successfully used that email to refer in the past? Also, did you change your email in selfserve recently or the email was once used for another close account?

Anyway, you can try this link to contact the referral team https://buyapowa-embedded-koodo.herokuapp.com/common/contact

Hopefully, they might be able to figure out the problem for you.