I want to switch to this Canada-US plan from my existing Canada-only monthly plan:
“K2T Unlimited 100 5G+ - Unlimited Canada-US talk, text and 100GB data at 5G+ speed up to 2Gbps”
However, I cannot find the plan on the Koodo self-serve page while logged in. How do I switch to the US-Canada plan from within my Koodo account?
I understand Koodo is part of Telus so presumably it should be simple to switch between plans within the same company? I want to keep the same phone number (important), account, plan add-ons, etc. The only change is switching to the Canada-US plan (for calling, texting and mobile internet).
I learned about the offer from promotional email directly from Koodo to the email associated with my account, addressed to the account holder:
“Switch to a TELUS CAN-US Unlimited rate plan and get 100GB for $75/month Plus, we'll waive the connection fee when you activate online.”
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Hi
This offer can be redeemed when you migrate your number from Koodo to TELUS and you should be able to redeem it online or in a store nearby.
Basically, this deal is offered if you switch from Koodo to TELUS, it’s not available with Koodo.
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