Hello, I requested to switch the free perk to 3-day Easy Roam US. I want to confirm if this has been done and is now in effective. Thank you. Below is my communication in last billing circle.
Unable to change free perk to 3 Day US roaming | Koodo Community
When you login to your self serve account and check your plans and add-ons and the perk section what perk do you see active?
+4Hi
We have checked your account and unfortunately, the perk wasn’t properly switched last time.
We have submitted another request and the perk should be updated in 3 business days. If you don’t see it updated in three business days, please let us know here. Thank you!
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