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Question

Unable to change free perk to 3 Day US roaming

  • August 20, 2026
  • 3 replies
  • 25 views

Hello,

I tried to change my free perk to 3 day US roaming. It seems not working on my self service. Could you help me change it?

Thank you.

3 replies

Koodo
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  • Official Rep
  • August 20, 2026

Hi ​@Cokeson, we can try to change it for you. Please note, as you are changing perks, the new one will come into effect starting with the next bill cycle. Would you like us to proceed and remove the $0 3-day Easy Roam Perk INTL? 


  • Author
  • Connector
  • August 20, 2026

Hi ​@Cokeson, we can try to change it for you. Please note, as you are changing perks, the new one will come into effect starting with the next bill cycle. Would you like us to proceed and remove the $0 3-day Easy Roam Perk INTL? 

Yes, please remove it and switch it to the $0 3-day Easy Roam Perk United States. Can you confirm that it will come into effect starting Aug 22 (my next bill cycle)?


Koodo
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  • Official Rep
  • August 21, 2026

We’ve attempted to add the $0 3-Day Easy Roam US perk to your line and we’re getting an error as well. We’ve submitted a request to have our team add the perk on their end.

The perk should be provisioned to your account within 3 business days, thank you so much for your patience!