Hi, I recently switched my Koodo Prepaid number to Postpaid and kept the same number. I am currently in West Africa, but my line is not working and my order is still processing. I need to receive security SMS from my bank . Please help activate my line and international roaming without changing my number.
Question
Urgence Help please
Did you do the switch while out of country? Did you get your esim through self-serve yet or which part of the processing have you done so far?
Did you do the switch while out of country? Did you get your esim through self-serve yet or which part of the processing have you done so far?
Yes, I completed the switch from Prepaid to Postpaid during my layover in Paris. I kept the same number. The switch was done online, but I have not received or activated the eSIM yet. My account still shows that the order is being processed, and the line is not working.
I remember your post from yesterday.
https://community.koodomobile.com/other-80596/koodo-prepaid-number-to-postpaid-7835980
Let's try to keep it to the same thread. I will flag a rep for your original post
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