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Question

Transferring a phone number

  • September 20, 2023
  • 1 reply
  • 350 views

I need to transfer my Koodo number to my new bell account. Per Bell I need Koodo to unlock my Koodo number for this to be complete, however I canceled my koodo account yesterday and change SIM’s yesterday, so my old number is basically deactivated and Koodo new calling service makes it impossible to talk to a rep. 

Can I please schedule a call back to my Temporary Bell number?

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  • Mobile Master
  • 13582 replies
  • September 20, 2023

I don’t believe that you can port a number after the cancellation date. You are not supposed to cancel plans if you want to port numbers. That’s for any carrier. I would schedule a callback with a Koodo rep asap on Koodo assist (you can give any number you want to get a callback) to get this reversed while the number is still held in reserve.