Koodo Community

new phone number

  • 25 August 2022
  • 1 reply

I was going to order a sim card online with a plan for my old phone because I don’t have to pay the connection fee that way. The problem is that I need a new phone number. I can’t really find information on how I get a new phone number. I don’t want to transfer or port any  old numbers. I just need a new number. If I order a new sim card, will that automatically give me a number or is there something I need to do to get a new phone number?


Best answer by Boa_Guy Koodo 25 August 2022, 16:55

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Userlevel 7
Badge +4

Hi there, @Dotdot !  If you are a new customer and you proceed with a SIM only activation, the system will automatically give you a new phone number. Once you receive the SIM card and IF you wish to port your number you may do so as well. 


Thanks for choosing Koodo!! :)