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Question

my black modem has no yellow lights HELP!

  • March 23, 2025
  • 1 reply
  • 19 views

my black modem or router has no yellow lights HELP!

It is the black one that came when I purchased it.

It is plugged in and there is no internet the white modem or router from Koodo has lights.

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Dinh
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  • Mobile Master
  • 17364 replies
  • March 23, 2025

Can you check the light on the Koodo modem to see if it operates normally. Here is the guide for the light on Koodo https://www.koodomobile.com/en/help/understanding-your-modem-and-router?

Edit: Regarding your black modem, Is it the one on this page https://www.koodomobile.com/en/help/setup-instructions-for-internet-self-installation


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