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Frequency Band n78 (3500 Mhz)?


Since Koodo runs on Telus’ 5G network… Are Koodo customers able to access the n78 (3500 MHz) frequency band or is it restricted to Telus subscribers only. I don’t really care about the speed, but more about reliability at crowded places and events.

Best answer by Flo Koodo

@Aitreon It’s confirmed, no restrictions for Koodo customers regarding the 3500Mhz band, as long as this is available in your area. The Koodo coverage map will be updated soon https://choosehappy.koodomobile.com/network/

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6 replies

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  • Mobile Master
  • 13582 replies
  • August 23, 2023

I could flag a rep if they can find out and are willing to divulge. I do recall when LTE/LTE-A first came out, they were more clear about the bands used and where. Nowdays it’s not shown whether it’s 700/1700/2100/2600/850/1900 mhz and where. It’s kind of all over the place depending on reallocation from 3G. Koodo just rolled with whatever Telus was doing as Koodo is a Telus owned MVNO. I see that Telus only shows “5G” and “5G 3500mhz” and I’d think it fair that Koodo will be accessing the same way. I guess you’d notice if  coverage does not improve in those areas.


  • Author
  • Organizer
  • 6 replies
  • August 23, 2023

Thanks for the input @Goran! Yes that would be great if we could get a Koodo rep to clarify which 5G bands customers can access.


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  • Mobile Master
  • 13582 replies
  • August 23, 2023

Sure. I’ve flagged a rep for more info.


Flo Koodo
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  • Official Rep
  • 6001 replies
  • August 23, 2023

Hi @Aitreon 

Sorry for the late reply! 

Koodo should also have access to the 3500Mhz band, as long as it is in an area where TELUS provide 5G 3500Mhz (https://www.telus.com/en/mobility/network/coverage-map). I am waiting however for a confirmation  to make sure I am giving you a verified answer.

I will post back here once I have it. Thanks for your patience! 

 


Flo Koodo
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  • Official Rep
  • 6001 replies
  • Answer
  • August 23, 2023

@Aitreon It’s confirmed, no restrictions for Koodo customers regarding the 3500Mhz band, as long as this is available in your area. The Koodo coverage map will be updated soon https://choosehappy.koodomobile.com/network/


  • Author
  • Organizer
  • 6 replies
  • August 23, 2023

That’s great to hear! Thank you for taking the time to clarify this @Flo Koodo! 😊