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Question

data

  • August 25, 2023
  • 1 reply
  • 207 views

Purple J

I keep getting a message that says data temporarily shut of by carrier due to sim 1. What does that mean. I am fully paid up and even have a credit to my account.  My city is experiencing severe weather as this is happening,. Could that ne the reason? 

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1 reply

Dinh
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  • Mobile Master
  • August 25, 2023

That was strange, if possible could you post a snapshot of the message here? (Hide/delete all personal information please).

Which plan are you on by the way?Also, check your cellular data in your phone to see if there is a data limiter there