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After the transition, I cannot receive SMS messages.


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  • Mobile Master
  • 29055 replies
  • January 26, 2024

Can you take out your Roaming sim and then restarting and trying again?


  • Author
  • Advocate
  • 15 replies
  • January 27, 2024
Dennis wrote:

Can you take out your Roaming sim and then restarting and trying again?

It didn't help. Maybe replacing the SIM card will help?


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  • Mobile Master
  • 6176 replies
  • January 27, 2024
Yaroslav S wrote:
Dennis wrote:

Can you take out your Roaming sim and then restarting and trying again?

It didn't help. Maybe replacing the SIM card will help?

That may be an option. You can also consider backing up your data and resetting your phone to factory settings to see if that might help.


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  • Mobile Master
  • 29055 replies
  • January 30, 2024

I would try your sim in another phone (one that can receive Koodo sms and MMS) first, to see if the sim is the issue


  • Member
  • 1 reply
  • January 30, 2024

Is the R with the circle meaning you are roaming?  And I see a 2nd set of network connection, meaning you are running 2 sims on your phone?


  • Author
  • Advocate
  • 15 replies
  • February 1, 2024
oppocreaty wrote:

Is the R with the circle meaning you are roaming?  And I see a 2nd set of network connection, meaning you are running 2 sims on your phone?

Exactly. I already wrote about it above. And before switching to Kudo, there were no problems with this.


  • Author
  • Advocate
  • 15 replies
  • February 29, 2024

My wife and I transitioned with Fido together. She is the account holder. Now it turned out that she has the same problem as me. It does not accept messages from some subscribers and cannot send pictures. We are very saddened by this situation. If Koodo can't solve this problem then we will be forced to look for an option to go back to Fido. It turned out that the service is better than the price.