I signed up with koodo sept 14th of 2020, my tab has been paid off for a year but my bill has never changed.
Why would that be?
Solved
my Tab has been paid but my bill is still the same
Best answer by Allan M
The most likely reason is that you also had a credit on your account for 24 months that happened to be the same amount as your tab charge, so when your tab charge dropped, so did the credit.
You should be able to look at your past bills in your self serve to get a full break down and see exactly what happened.
This topic has been closed for comments
+4The most likely reason is that you also had a credit on your account for 24 months that happened to be the same amount as your tab charge, so when your tab charge dropped, so did the credit.
You should be able to look at your past bills in your self serve to get a full break down and see exactly what happened.
Thank you for the response. I checked my bill and you were right, I do have a credit I was unaware of.
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