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Question

Incorrect Roaming charges

  • November 12, 2023
  • 1 reply
  • 41 views

Hi, I had incorrect roaming charges in August. Can you please credit my bill? Thanks.

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1 reply

Dinh
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  • Mobile Master
  • 17383 replies
  • November 12, 2023

Koodo only allows dispute within 30 days from the date of the issued bill unfortunately. If the issue was from August, your bill might not get reviewed. More here https://www.koodomobile.com/en/service-terms