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former member

  • April 14, 2022
  • 1 reply
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Andy Miceli

I got a new number from Freedom and didn't know was still being billed by Koodo. What do I do ? Thanks

Best answer by MilkyWay

I got a new number from Freedom and didn't know was still being billed by Koodo. What do I do ? Thanks

If you do not plan to use your existing number with Koodo, make sure to schedule a callback through Koodo Assist and cancel your line as soon as possible. Alternatively, you can port out your number to Freedom to cancel your plan with Koodo. https://Koo.do/Chat 

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  • Mobile Master
  • Answer
  • April 14, 2022

I got a new number from Freedom and didn't know was still being billed by Koodo. What do I do ? Thanks

If you do not plan to use your existing number with Koodo, make sure to schedule a callback through Koodo Assist and cancel your line as soon as possible. Alternatively, you can port out your number to Freedom to cancel your plan with Koodo. https://Koo.do/Chat