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Question

account suspended

  • January 29, 2024
  • 1 reply
  • 69 views

I have paid my koodo bill but my account is still frozen why is that.

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1 reply

Sophia
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  • Mobile Master
  • 12515 replies
  • January 30, 2024

Was your service suspended? How did you pay? Does it show up in self serve? If you wish to report your payment, you can call #227 and see if they can restore your service for you manually.