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How do I cancel my phone plan, while abroad?


Hello, I have recently moved to the UK - got a new UK plan - thus, I’d like to cancel my Koodo plan. There is no information online how to cancel my plan. 

Is there a generic 1-800 to call? 

Best answer by Dennis

Martin Dechant wrote:

Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(

If you are out of country, you can cancel by sending koodo a private message via Facebook or Twitter 

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4 replies

Allan M
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  • Mobile Master
  • 12320 replies
  • March 6, 2022

Were you able to get your account cancelled or did you still need a hand?

If you still needed it cancelled, since you are outside of Canada you can send Koodo a pm via Facebook and have a rep assist there.


Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(


Forum|alt.badge.img+4
  • Mobile Master
  • 29100 replies
  • Answer
  • March 31, 2022
Martin Dechant wrote:

Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(

If you are out of country, you can cancel by sending koodo a private message via Facebook or Twitter 


Forum|alt.badge.img+4
  • Mobile Master
  • 6176 replies
  • April 1, 2022
Martin Dechant wrote:

Hi,

I’m in the same problem and I have not heard back from them.
Is there a way to contact them without my Canadian number. I’m abroad and lost my Koodo SIM so I can’t get through to them.

Help? :(

Alternatively, if you do not have Facebook Messenger or Twitter, you can download an app that can make or receive calls from Canada, such as Fongo, and schedule a callback to that number instead.