Hi I have a negative balance on My account. and I already canceled My account. but I’m still able to login website. If i login i got a message “Your account is cancelled. You will still have an access for 3 months after cancellation.” when can i refund it?
Question
negative balance
This topic has been closed for comments
+4I assumed you have received the final bill (the bill after cancellation date).
their official website said 30-60 days for refund if you didn’t have automatic preauthorized payment https://www.koodomobile.com/en/help/things-know-about-cancelling-koodo
A Koodo customer, opinions are my own.
1 person likes this
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.